Dear Gary Kapner :

This message is in regard to your complaint submitted on 11/19/2015 against Italmond Furniture. Your complaint was assigned ID 10961042.

Recently, we received additional comments submitted by you and requested an updated response from Italmond Furniture. As we haven't received further response from the company, and BBB cannot pursue the matter further. We have closed this case as "unresolved" and it will appear as such in the business's BBB Business Review. 


Better Business Bureau develops and maintains Reliability Reports on companies in our service area. This information is available to the public and is frequently used by potential customers. The company's level of cooperation in resolving this complaint becomes a part of their file with the Better Business Bureau.

Please let us know if the company has been in contact with you directly to resolve your concerns. The text of your response may be publicly posted on the BBB Web Site (BBB reserves the right to not post in accordance with BBB policy). Please do not include any personally identifiable information in your response. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. BBB may edit your complaint to protect privacy rights and to remove inappropriate language.

If you have any further questions, please contact us as soon as you can. Thank you for your interest in an ethical marketplace.

Regards,


Brent Copelan
Accreditation Assistant/Complaint Evaluation Officer

Complaint ID#: 453270
Business Name: Armen Living

We have received your most recent correspondence in the above-mentioned complaint case.

You have indicated that you are NOT satisfied with the business' response in the matter.

The business has not made any further concessions to their original response.

Unfortunately, BBB can not pursue the matter further. This complaint case is now considered closed UNRESOLVED.

BBB develops and maintains Reliability Reports on companies in our service area. This information is available to the public and is frequently used by potential customers. The company's level of cooperation in resolving to this complaint becomes a part of their file with BBB.

Sincerely,

Lena Palacios
Consumer Services
BBB Complaint Department

You have a new message from the BBB of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #9928998. Please click on the link below to access the online dispute resolution web site and read this message.

Click Here to view the complaint

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This is a post-only mailing. Replies to this message are not monitored or answered. If you have any further questions or concerns, please do not hesitate to contact us at (202)393-8000.

Thank you,

BBB of Metro Washington DC & Eastern Pennsylvania (Washington, DC) 1411 K St. NW, 10th Floor Washington, DC 20005-3404 Phone: (202)393-8000 Fax: (202)393-1198 Email: info@mybbb.org Web: www.mybbb.org